You get what you invest in
Don't want a high-strung waitress?
Give her one less table to man.
Don't want stressed out employees?
Pay a decent wage.
Want people to be happy and engaged at work?
Work hard everyday to bring out the best in people.
Want to grow, consistently deliver a remarkable experience, and actually matter?
Invest in the small things that add up. Invest in your community, in your customers, in the look and feel and quality of your product, not merely the bottom line.
Want to make a difference?
Choose to be a leader, to speak up, and seek to make a beneficial change for a small group of people that you care about.