Clarifying metrics

It’s hard improve on what you don’t measure.

Which means that the #1 priority of any manager is to know what to keep track of.

Because you can’t measure everything, you have to work to be clear about what you value. To assess what metrics matter against those that don’t.

Knowing the 3 or 5 or 7 metrics that are the key indicators of the change you’re trying to make is essential if you want to improve on the things that matter.

That’s true whether you’re trying to double your bottom line, attract more eyeballs, or simply create a more robust workplace culture.

Discerning between what matters from the easy to track and popular (yet erroneous) metrics is the first step. The next is championing the signals that define what success is for you.